Designed and implemented a comprehensive GIS-powered telecom intelligence platform integrating network infrastructure, KPI monitoring, customer complaints, and operational workflows into a centralized decision-support environment.
- Map+ Telecom GIS and operational intelligence platform
- KPI+ Spatial KPI monitoring and analytics
- CCM+ Complaint and customer issue management
- Real-time network monitoring
- Spatial KPI visualization
- Complaint clustering and analysis
- Interactive telecom mapping
- Coverage and infrastructure analysis
- Improved operational visibility
- Faster issue detection and response
- Reduced complaint management time
- Enhanced coordination across operational teams
Developed a spatially integrated radio network management platform supporting candidate site evaluation, neighbor management, coverage analysis, and expansion planning.
- Map+ Telecom GIS and operational intelligence platform
- RAN+ Radio network planning and infrastructure optimization platform
- Site and sector visualization
- Coverage simulation comparison
- Neighbor optimization
- EP and NP site management
- Demand-based network planning
- Accelerated planning workflows
- Reduced human error in network design
- Improved coverage optimization
- Enhanced strategic expansion planning
Implemented a location-based customer complaint management system enabling operators to cluster, monitor, and analyze network-related customer issues in near real time.
- CCM+ Complaint and customer issue management
- Map+ Telecom GIS and operational intelligence platform
- Complaint clustering
- Geo-based issue tracking
- Service quality visualization
- Automated complaint workflows
- Critical issue monitoring
- Faster complaint resolution
- Improved customer experience
- Enhanced operational response
- Better identification of service gaps
Developed a location-based business intelligence platform supporting telecom sales channels, dealer management, and market analysis through geospatial intelligence.
- Map+ Telecom GIS and operational intelligence platform
- BMS+ Business performance monitoring and operational analytics platform
- GM+ Geo-marketing and spatial intelligence platform
- Dealer and service center analysis
- Accessibility and service area modeling
- Customer density analysis
- Performance dashboards
- Market segmentation
- Improved sales network planning
- Enhanced market visibility
- Better resource allocation
- Stronger location-based decision-making
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